Digital tranformation: Learn Fast, Reduce Fail and Move Forward

Mae Kangsadan
3 min readOct 30, 2020

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Back when I first applied to a master’s program at Bacelona Technology School, what held me back from submitting the application was the required motivation letter. I spent days trying to elaborate on what the future of User Experience would look like and on why I wanted to play a part in the Digital Transformation era. Despite the fact that many online articles have a shared opinion on the future of UX, much uncertainty still remains, which makes it difficult to predict future User Experience trends.

However, no matter which direction the trend goes in, I strongly believe that the heart of User Experience will still firmly focus on its original goals: achieving the user’s utmost satisfaction, making the user spend less time achieving their goal, and being suitable for all types of users. Thus, the aforementioned goals must consider two important factors. The first is the pace of technological advancements, which help the user achieve their goals faster and the second is the various conditions that can accelerate or delay the completion of a project, such as the laws, global conditions, etc. In other words, you could finish a project, but would need to spend time waiting on the legalities of it before you fully see it come to fruition.

In regards to taking part in the changing Digital Transformation era, my personal opinion is that it’s inevitable. However, even some organizations were and still are afraid of this change. I used to think, sometimes, that adapting to the change would at least lead to better management within the workplace.

Whenever we want to make a change, no matter how big or small, the thinking process is critical to make the change impactful. I remember a quote by Alvin Toffler that says,

“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn”

and I couldn’t agree more. The skills to unlearn and relearn are necessary for everyone, in the workplace or not. Especially the skill to unlearn, which is one of the very effective methods used to cope with any uncertain change and to put oneself in an open-minded state. No matter how much it means to us, we must be able to let go of our personal and academic achievements. Nevertheless, this is not to say that we must let go of all that we have experienced, it is encouraging us to move forward and open ourselves up to new ways of doing.

Yet, taking part in the huge Digital Transformation era will not be possible from the act of any sole party alone. If people joined together and implemented the mindset to learn and unlearn, we could unite various organizations and help create a so called “Lifelong Learning Ecosystem” in as many living areas as possible. This would, hopefully, establish a beneficial culture of “Learn Fast, Reduce Fail and Move Forward” in no time.

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